Scams & Fraud
- Never trust a deal or product that seems “too good to be true”
- Keep an eye on your credit card accounts, in case an unknown charge pops up
- Research any company that you want to start a subscription service or free trail with, or make purchases from. Keep an eye on negative reviews or accusations of scams
- Spelling mistakes and bad grammar are signs of a scam account
- Check the Terms & Conditions of any contract you sign. Look out for any cancellation fees or other hidden charges
- Remember that legitimate organizations will never ask for your personal information over text or email. This is a sure sign that someone is trying to scam you by impersonating that organization
- If a suspicious message has contact information attached, do not use it
- If an organization gives you a phone call or message that uses threatening language, it isn’t legitimate. Ignore it
- No legitimate government organization will ask you to make a payment through gift cards, prepaid credit cards, or Interac e-transfer
- If you suspect a scam, report it
Identity Theft
- Create strong passwords and consider using two-factor authentication for any accounts that hold your personal information
- Do not use public computers or public Wi-Fi to access your personal information
- Do not give your personal information to anyone over the phone or online. If you must, make sure that the channel is secure and the recipient is trustworthy
- Make sure that any documents with your personal information are unreadable before throwing them out. Shred them or cross out important details with a black marker. Identity thieves are known to root through people’s garbage to find personal information

